We Promote, Promise and Provide

We Will Meet Your Needs

Our Aim: To provide a flexible, tailor made care service within your own home to meet your needs as an individual person. Our Promise: To provide you a care worker who is skilled and competent, to be the other end of the phone 24/7 and to provide you with a regular care worker (who will stay the full allocted time). We provide a dedicated team of trained care worker, we promote a tailored service to each individual, from 15 minutes to 24 hour care visits.

  • We are flexible on our approach
  • We ¬†support and promote choice
  • We encourage not to de-skill
  • We offer stimulating activities at home or within the community

We see the individual. They trust you, you trust us. 1st Grade Care Ltd is an accrediated home care agency, regulated by the Care and Social Services Inspectorate Wales (CSSIW), and achieved the ISO 9001:2008 UKAS Quality Standard in addition to achieving Investors in People Standard.  

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